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Returns & Refunds
We want you to be completely satisfied with your purchase. Our 7-day return policy is designed to be simple and transparent in accordance with consumer protection guidelines.
Our Return Policy
7 Days
Return Window
5-7 Days
Refund Processing
No Fees
Restocking Charge
Return Eligibility
- ✓Return initiated within 7 days of delivery
- ✓Items must be unused and in original condition
- ✓Original packaging must be completely intact
- ✓All product tags and brand labels must remain attached
Non-Returnable Items
- ✗Items showing signs of wear, usage, or damage post-delivery
- ✗Damaged items returned without original unboxing video/photos
- ✗Products requested for return after the 7-day period
- ✗Custom-made or personalized pieces
How to Initiate a Return
1
Contact Us
Email [email protected] with your order number and photo logs.
2
Authorization
Our team issues a RAN (Return Authorization) and sends package return slips.
3
Ship Item
Securely seal items in original packaging and dispatch back via our courier partners.
4
Quality Check
We verify returned items under quality testing checks in 2-3 business days.
5
Refund Sent
Refunds reflect in original payment account in 5-7 business days.